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  2. Order Questions

Order Questions

Answers to your order-related questions


888-973-9288
Mon - Fri: 9-5 CST

Shipping & Delivery

  • Costco Next Shipping Information
  • Shipping options
  • Do you ship internationally?

Order Status

  • Check my order status

Ordering & Payments

  • YouCopia.com payment options
  • I did not receive a confirmation email
  • How do I cancel my order?

Satisfaction Promise

  • What is the satisfaction promise?
  • Do you sell replacement parts?

Returns & Exchanges

  • What's the return policy?
  • Can I return my product?
  • What's the exchange policy?
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